Amazon vs Etsy

Business model, scale, and a side-by-side Litmus framework score — which model wins, and for whom.

Amazon
AmazonEcommerce / Technology
Etsy
EtsyEcommerce
Amazon wins on shipping speed and buyer reach; Etsy wins on authenticity, curation, and being the default handmade destination.

At a glance

MetricAmazonEtsy
Revenue$717B (FY2025)$2.88B (FY2025, +2.7% YoY)
Profit$77.7B (Net Income, FY2025)$163M net income (FY2025)
Active users250M+ Prime Members~86.5M active buyers
Employees~1,560,000~2,400
Founded19942005
HQSeattle, WABrooklyn, NY

L
Litmus Framework Score

Overall: Amazon 93 · Etsy 90
Customer Segment
99
96
Value Proposition
98
94
Marketing Channel
95
85
Engagement
94
88
Income Source
92
95
Asset Validation
97
82
Core Operations
90
85
Strategic Alliance
85
90
Expense Validation
88
93

Amazon leads 6 modules, Etsy leads 3. Overall edge: Amazon.

Head to head

DimensionAmazonEtsy
Category ownershipMinor tab in mass-market storeOwns "handmade/vintage" mindshare
Buyers250M+ Prime members86.5M active buyers
LogisticsPrime same/next-day deliveryNo owned fulfillment; seller-shipped
Unique inventoryLargely mass-produced overlap87% of buyers find items nowhere else
Take rate15-40% on marketplace sales~24.5% effective

FAQ

Is Amazon or Etsy a better business?
Amazon wins on shipping speed and buyer reach; Etsy wins on authenticity, curation, and being the default handmade destination. It depends on what you optimise for — see the module-by-module breakdown above.
What is the difference between Amazon and Etsy's business model?
Amazon operates in Ecommerce / Technology (Earth's Most Customer-Centric Company), while Etsy is Ecommerce (Keep Commerce Human). Their revenue, scale and Litmus scores are compared in detail above.
Which is more profitable, Amazon or Etsy?
Amazon: $77.7B (Net Income, FY2025). Etsy: $163M net income (FY2025).